Humane Design Global, LLC (“Humane Design,” “we,” “us”) operates humanedesignglobal.com and runs live events in Laguna Beach, California and elsewhere. This policy describes what information we collect, why, and how we handle it.
If anything here is unclear, email humanedesignglobal@gmail.com.
What we collect
- Ticket purchase details: name, email, phone, billing address, items purchased, ticket quantity, event date.
- Payment information: we do not store your full card number. Payments are processed by Stripe (or, on our legacy site, Square). They handle the card data under their own privacy and PCI compliance practices.
- Pre and post-event reflection responses if you choose to fill out our questionnaires (Google Forms). These are self-reported well-being indicators and are kept confidential.
- Communications: emails or messages you send us, and any related context.
- Newsletter signup: email address, optional first name, signup source, consent timestamp, and subscription preferences if you explicitly opt in to marketing updates.
- Site usage: basic, privacy-friendly analytics (Cloudflare Web Analytics). No cross-site tracking, no IP storage beyond standard logs.
- Photo and video at events: we sometimes capture imagery during events. See our Media Release for how that works.
Why we collect it
- To process your ticket purchase and send you confirmation
- To contact you about the event you bought into
- To improve our experiences (questionnaires, anonymous trends)
- To send newsletter updates, Broadcasts, Automations, and occasional offers through Resend if you’ve explicitly opted in
- To meet legal, tax, and compliance obligations
Who we share it with
We don’t sell your data. We share narrowly with vendors that help us operate:
- Stripe (and historically Square) for payment processing and tax reporting
- Cloudflare for site hosting, DNS, basic analytics
- Google for questionnaire forms (Google Forms)
- Resend for email delivery, Contacts, Segments, Topics, Broadcasts, Automations, unsubscribe handling, and related delivery logs
- Email providers to send transactional confirmations and event reminders
- Government / legal entities if required by law
Each of these vendors has its own privacy practices. We pick vendors with reasonable standards.
How long we keep it
We retain transactional records as long as required for tax, accounting, and legal purposes (typically 7 years in the United States). Newsletter contact records are retained until you unsubscribe or ask us to delete them, except where we need a limited suppression record to honor an unsubscribe request. Questionnaire responses are kept indefinitely in aggregate, but individually-identifying responses can be deleted on request.
Marketing email
Newsletter signup is optional and separate from buying a ticket or membership. Ticket confirmations and event reminders are transactional; they do not add you to the marketing newsletter. If you subscribe to marketing emails, you can unsubscribe at any time using the unsubscribe link in our Resend Broadcasts or by emailing us with the subject “Unsubscribe.”
Your rights
Depending on where you live (notably California, EU/UK), you may have rights to:
- Know what data we hold about you
- Request a copy
- Request correction or deletion
- Opt out of marketing communications at any time
- Limit the sale or sharing of personal information (we do not sell)
Email humanedesignglobal@gmail.com with the subject “Privacy request” and we’ll respond within 30 days.
Children
Humane Design experiences are designed for adults. We do not knowingly collect information from people under 18. If you believe a minor has submitted information through our site, contact us and we’ll delete it.
Changes
We may update this policy. We’ll change the “Effective” date at the top and, for material changes, post a notice or email affected customers.
Contact
Humane Design Global, LLC
31617 Scenic Dr
Laguna Beach, CA 92651
United States
humanedesignglobal@gmail.com